With the current growth of Internet technology, many businesses are using cloud collaboration software to boost productivity, save costs, and become more competitive in the marketplace. Cloud collaboration tools enable users to work together simultaneously on tasks, resulting in better communication and improved output.
A cloud collaboration software that exposes its API (Application Programming Interface) allows developers to extend its functionality to build useful applications that the vendor may not have thought of.
We analyzed different APIs that support online collaboration based on the following four main factors:
- API features: We analyzed the various features of the API.
- Ease of use: We examined the ease of using the APIs in creating applications.
- Price: We evaluated the cost of using the cloud collaboration APIs.
- Other special features: We looked at other special features that the APIs offer to developers.
Ultimately, we created the following list of top 10 best cloud collaboration APIs.
Table of Contents
Top 10 Best Cloud Collaboration APIs Summary
TL;DR: Here’s a summary table of our findings.
|API||API Features||Easy to Use||Price||Other Special Features|
|1||Slack||Extensive||Yes||Free & Varying Plans||Yes|
|3||Dropbox||Extensive||Yes||Free & Varying Plans||Yes|
|4||Trello||Extensive||Yes||Free & Varying Plans||Yes|
|6||Hubspot||Extensive||Yes||Free & Varying Plans||Yes|
|7||DocuSign||Extensive||Yes||Free & Varying Plans||Yes|
|9||SAP Concur||Extensive||Yes||Varying Plans||Yes|
Slack is a popular platform for managing communications between teams. The Slack API enables developers to integrate it with their applications.
API features: Slack comes with a robust API that allows users to create tools, bots, or apps and extend the capabilities of the communication tool. With the API, you can create internal integrations specifically for your workspace, create dialogs that allow focused user interactions, and create shared channels that enhance team collaboration.
Ease of use: The Slack API is relatively easy to use. It has comprehensive online documentation that is filled with examples of how to make the most of the API.
Price: You can use the Slack API free plan—as long as you’d like. However, it comes with some limitations such as 5GB of file storage space and ability to include up to 10 third-party integrations. You can remove the limitations by going for a paid plan, which costs from $6.67 per active user per month.
Other special features: You can make use of Slack’s special features such as incoming webhooks (posting messages from apps into Slack), events API (bots that respond to activities in Slack), and interactive messaging to develop applications that make the life of your team enjoyable and productive.
Shopify is an e-commerce cloud platform that allows merchants to easily sell online, in-store, or anywhere they choose. The Shopify API has powerful tools that allow developers to build e-commerce solutions for a wide range of solutions.
API features: With the Shopify API, you can create applications for the Shopify admin platform or create custom storefronts that can be deployed on any platform—web, in-app, or mobile.
Ease of use: Shopify has an extensive collection of guides, tutorials, and documentations that can assist you to create satisfying shopping experiences—from the start to the finished product.
Price: To use the Shopify API, you’ll need to register for the Shopify Partner account, which is offered free.
Other special features: The Shopify API Embedded Apps feature comes with app extensions and app libraries that allow you to enhance the versatility of your application and provide a more seamless shopping experience to users.
Several file hosting cloud services are available out there, but few of them are comparable to Dropbox because of its user-friendliness, simplicity, and ubiquity. Furthermore, you can take advantage of its API and build applications that maximize its capabilities.
API features: The Dropbox API allows you to create apps for accessing, storing, and syncing folders and files online and across computers and mobile devices. You can also build search, sharing, file versioning, and other exciting features right into the applications.
Ease of use: The API is easy to use. Dropbox has comprehensive API documentation that is organized according to the associated programming language, from .NET to Swift. Additionally, there is an active community that often assists developers to solve difficulties.
Price: You’ll need a Dropbox account to use its API. Although Dropbox has a free plan, it comes with limited features such as access to only 2 GB of storage. To access more functionalities, you’ll need to go for a paid plan, which starts from $8.25 per month.
Other special features: If you want to create extra productivity and collaboration solutions, you can opt for the Dropbox Business API, which has several pre-integrated applications to assist you in bringing your best ideas to life.
Trello is an app that uses boards, lists, and cards to assist users effectively manage tasks. The Trello API enables you to make use of the functionalities of this task management app and create useful applications.
API features: With the API, you can access various features of the Trello app such as viewing boards, lists, and tasks, getting project information, and managing user information.
Ease of use: Trello’s uncomplicated design and unrestrictive interface may make it confusing for new developers. Luckily, it has several helpful API documentations, guides, and examples to assist developers in getting the best way of harnessing the capabilities of this great tool.
Price: The Trello API is available for free. However, to take your Trello experience to the next level and access more functionalities, you’ll need to go for a paid option, which starts from $9.99 per user per month.
Other special features: With the paid pricing option, you can make the most of the Trello API, such as bigger file uploads, customized board backgrounds, domain-restricted invites, and bulk data export.
Zendesk is a widely used customer service and engagement online tool. It has more than one hundred types of APIs you can use to build powerful applications on top of the platform.
API features: With Zendesk’s extensive suite of APIs, you can complete various tasks, including creating customer support tickets, creating live chat and messaging tools, and creating phone support systems.
Ease of use: The Zendesk API is easy to use. It has beginner-friendly documentations that can assist you to create applications for managing users, building seamless integrations, and improving your team’s productivity.
Price: You need to subscribe to the Zendesk service to access its API. The subscription, which starts at $5 per agent per month, will allow you to build and implement web applications and enrich your customer support system.
Other special features: Besides the APIs, you can extend the capabilities of your Zendesk products by using Zendesk Apps or Zendesk Embeddables. The Apps feature allows you to include further functionality to your Zendesk support account using powerful add-ons. You can integrate the full Zendesk experience on every platform—mobile, web, or other products—using the Embeddables feature.
Hubspot is a renowned online platform that provides a wide range of tools to assist businesses in escalating their Internet marketing efforts. The Hubspot API allows developers to harness the capabilities of the Hubspot application and create modern marketing machines.
API features: Hubspot has an extensive collection of APIs that allow you to build powerful applications. Some of its commonly used APIs include CRM API, Analytics API, Email API, Social Media API, and Tickets API.
Ease of use: The Hubspot’s developer portal has in-depth documentations to assist developers in leveraging the underlying technology supporting the core Hubspot software.
Price: You can use the Hubspot API for creating applications that generate leads—for free. However, if you need advanced marketing tools, you can upgrade to the paid plans, which start from $50 to $3,200 per month.
Other special features: If you go for any of the paid pricing options, you’ll access several helpful tools to assist you in maximizing the Hubspot platform and take your Internet marketing efforts to the next level.
Electronic signatures have transformed from obscurity to core business tools, and DocuSign is reliably leading the way. With the DocuSign API, you can connect to the DocuSign secure e-signature service or embed sections of the DocuSign user experience.
API features: The DocuSign API allows developers to facilitate exchanges of contracts and signed documents electronically, easily retrieve documents signed electronically, and conveniently perform other digital agreement tasks. If DocuSign is embedded on applications, it can support single-sign-on capabilities as well as signing or sending digital signatures.
Ease of use: DocuSign’s Developer Center has extensive resources and documentations to assist anyone who wants to integrate its API into their application. There is also a supportive community that addresses the implementation challenges experienced by developers.
Price: You can try the DocuSign eSignature API for free—for as long as you want. To access added functionalities, you’ll need to subscribe to any of their paid plans, which start from $50 to $480 per month.
Other special features: With a DocuSign paid plan, you can get its other special features, including signing in more than 40 languages, personalized branding, and real-time reporting and analysis.
8. Amazon S3
Amazon S3 (Simple Storage Service) is a web service that allows you to collect, store, and retrieve any quantity of data, anytime, anywhere. The Amazon S3 API allows developers to leverage the Amazon.com e-commerce infrastructure to create powerful applications that support online storage.
API features: The Amazon S3 API delivers 99.999% durability, provides comprehensive security and compliance functionalities, and allows you to run big data analytics natively. Furthermore, the API comes with easy and flexible methods for transferring data.
Ease of use: The API is relatively easy to use. Apart from the helpful documentations that Amazon provides, there is also a supportive online community who usually assist developers create amazing Amazon-supported storage products.
Price: You can use the Amazon S3 API freely for 12 months, but you’ll access only limited features. To get the most of the API, you can opt for its varying pricing model and pay only for what you use.
Other special features: Amazon S3 provides a very durable and secure service for backing up and archiving your sensitive information. You can also use the Storage Gateway feature to create hybrid cloud storage solutions that supplement your local storage platform with the high performance of Amazon S3.
9. SAP Concur
SAP Concur is an online platform that allows users to manage everything—from online travel bookings to expense reporting to tracking reimbursements. With the Concur API, you can create intuitive applications that can make the lives of your users satisfying and hassle-free.
API features: You can create applications that can easily integrate with the SAP Concur APIs for travel, expense, and invoice. The API supports integrations with a wide range of applications and third-party services, including mobile apps. With the API, you can submit and track travel requests and bookings as well as create and send expense reports.
Ease of use: The SAP Concur API is user-friendly, especially for new developers with exciting integration ideas. There are elaborate app development guides to assist developers gain a better understanding of how to use the API.
Price: To access the SAP Concur API, you’ll need to subscribe to the “Web Service” service, which is priced depending on the needs of the specific use case.
Other special features: The API allows you to automate the expense management process—and realize savings in time and money. Furthermore, you can incorporate your travel network into a single, simple system and gain improved visibility into your travel plans.
Behance is an Adobe-owned website that showcases the works of creative professionals from around the world. The Behance API allows developers to access most of the website’s content.
API features: With the API, developers can search and browse the site’s users and deliver their details by keyword, location, or name. Finished projects, latest creations, and works in progress can also be accessed via the API—especially by designers, artists, and photographers.
Ease of use: Behance has designed its API with the needs of the developers in mind. It’s easy to use and offers well-explained step-by-step implementation instructions.
Price: The Behance API is free to use for non-commercial purposes. Nonetheless, you should always provide the necessary attribution to the owner of the displayed content.
Other special features: You can make the most of the Behance API by branding it according to your needs, as long as you oblige to their guidelines.
That’s Rakuten RapidAPI’s list of top 10 best cloud collaboration APIs. We hope you’ll use any of the APIs to build your next application!
Post COVID 19 online collaboration has become important for organizations, big and small. API management tools allow organizations to manage multiple APIs (both external and internal) via a common interface. In API economy the captains of the industry must be knowledgeable about APIs. We have written a series of articles on API management for CxOs. You can find the first of the series here.
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